Patient Guide

We want your care with a Yale Medical Group physician to be as easy and convenient as possible. If you have questions that aren't answered on our website, please talk to your physician, or contact us at 1-877-YALEMDS (925-3637).

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Schedule an Appointment

To schedule an appointment, search for a physician using our Find a Physician online directory then contact that office directly or call our Telephone Assistance Service at 1-877-YALEMDS (925-3637) and we will help you find a physician and connect you to their office to make an appointment. 

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Get a Second Opinion

Second opinions are your right as a patient, and many doctors encourage them. Your insurance company or health plan may even require a second opinion for certain conditions or procedures. Here are some important reasons to seek the opinion of a second doctor...

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Get the Most from Your Physician Visit

You can play a key role in your own health care by being an active participant. You can raise questions and concerns, and provide your physicians with information that will help them make solid recommendations. Preparation will help you make the most of your physician visit.

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Insurance Plan Information

Here is a list of all of the insurance companies that we participate with as a group, although we may make individual exceptions.

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Paying your Bill

You can now pay your bill online using Quickpay. The process is easy, accurate and secure.

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Privacy Information and Industry Interaction Policy

Our Privacy Notice describes how personal medical information may be used and disclosed and how you can get access to this information.

Contact Us

Need help?

If you need help or have a question, call us at 1-877-YALEMDS (925-3637). Our Telephone Assistance Service is available Monday through Friday from 8:30am to 5:00pm.

Questions about your bill?

For questions about your bill, please call our Central Billing Line at 1-800-826-9922.


More contact numbers...

Visiting New Haven

Visiting New Haven for the first time? Check out the Yale University City Guide for hotels, restaurants, religious services and more.

Find a clinical trial

Clinical trials need volunteers of all ages and backgrounds in order to help develop new and better treatments. Visit yalestudies.org to learn more about Yale's clinical trials and how you can volunteer.